Terms of
Service

1. Agreement and Platform Definitions

These Terms of Service govern your use of KOŁO and any optional advertising or In-App Purchase offered inside the game.

Platform Store means the store through which a supported version was obtained: the Apple App Store on iOS, or Google Play on Android.

By accepting these terms or using KOŁO, you agree to them. If you do not agree, do not continue past the acceptance screen and do not use the game.

2. Eligibility, Age and Protected Mode

KOŁO is a general-audience precision game and is not designed primarily for children. You must be legally permitted to use the game and make any purchase in your location. A parent or guardian must approve a minor’s use or purchases where applicable law or the Platform Store requires it.

The age question must be answered accurately. Before playing, you choose Under 16, 16 or older, or Prefer not to say. KOŁO never asks for your exact age or date of birth and stores only that answer and how it was given, on your device. Players who answered in an earlier version are asked once more. An answer of 16 or older can be changed to Under 16 or Prefer not to say in Settings → About → Age; it cannot be changed back there.

Players who answer Under 16 or Prefer not to say get the protected experience: only non-personalised, child-directed ads with a general-audience content rating; no tracking request; no advertising identifier; no analytics or crash reporting.

Answering 16 or older is not consent by itself — consent is asked separately where the law requires it. The applicable consent and platform-permission controls remain separate.

3. Licence

Subject to these terms, you receive a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use KOŁO for private entertainment on devices you own or control, in accordance with the applicable Platform Store’s usage rules.

KOŁO is licensed, not sold. All rights not expressly granted are reserved.

4. Acceptable Use

You must not:

• use KOŁO unlawfully or to harm another person, device, service or network;
• cheat, automate gameplay, manipulate results, exploit defects or bypass age, consent, purchase, advertising or technical protections;
• falsify, replay or modify Platform Store transactions, receipts, purchase tokens or entitlement state;
• copy, distribute, sell, rent, sublicense or commercially exploit the game or its content without written permission;
• reverse engineer, decompile, disassemble or derive source code except where applicable law expressly permits it;
• remove ownership notices or falsely imply endorsement or affiliation;
• submit a knowingly false ad report or abuse support channels.

5. Scores, Settings and Local Data

Scores, settings, age answer, consent state and compliance records may be stored locally on your device. They may be lost when you delete the app, clear app data, restore or replace a device, or encounter a technical failure.

We do not guarantee that local progress can be recovered. The Remove Ads entitlement is separate from ordinary local progress and may be restored through the Platform Store where the purchase remains valid.

6. Remove Ads Purchase

Where offered, Remove Ads is a one-time, non-consumable digital entitlement.

• Apple: a non-consumable In-App Purchase processed through the App Store and StoreKit.
• Android: a non-consumable one-time product processed through Google Play Billing.
• The exact local price and currency are displayed by the Platform Store before confirmation.
• The entitlement becomes effective only after the Platform Store reports a valid completed and verified purchase.
• It removes all third-party advertising displayed inside KOŁO on the platform where purchased.
• It does not remove Platform Store content, legal notices, support information or content opened on external websites.
• It does not create a KOŁO account, grant virtual currency or transfer ownership of the app.

An Apple entitlement and a Google Play entitlement are separate and do not transfer between ecosystems because KOŁO has no cross-platform account.

7. Restoring Purchases

KOŁO provides a user-initiated Restore purchase or equivalent entitlement-refresh action for a restorable non-consumable purchase.

• On Apple, KOŁO checks current StoreKit entitlements and may use App Store synchronization only after an explicit user action when needed.
• On Android, KOŁO queries the purchases owned by the Google Account and delivers only a valid purchased entitlement.

Restoration requires the store account that originally made the purchase and may require an internet connection. It restores Remove Ads only, not local scores, settings or run history.

8. Billing, Cancellation, Refunds and Revocation

The Platform Store processes billing, payment verification, purchase history, taxes and its refund workflow. KOŁO does not receive your full payment-card or bank information.

Digital content may be delivered immediately after confirmation. Except where applicable law provides otherwise, a completed digital purchase cannot be cancelled merely because you changed your mind after delivery.

Apple handles Apple purchase refund requests. Google Play handles or routes Google Play refund requests according to its rules. Nothing in these terms limits a mandatory consumer right or remedy.

A refund, cancellation, charge reversal, revocation or loss of a valid entitlement may cause KOŁO to disable Remove Ads and resume advertising.

9. Advertising, Privacy Choices and Ad Reports

Where enabled, KOŁO initially uses Google AdMob interstitial advertising. Players who answer Under 16 or Prefer not to say receive only non-personalised, child-directed ads.

The initial experience uses no banner, rewarded or app-open ads and no mediation network. AdMob is configured with a maximum ad-content rating of G for players who answer Under 16 or Prefer not to say, and no higher than ParentalGuidance (PG) for players who answer 16 or older. Interstitials appear only at a natural break after a completed run, never during active play or over an age, consent, tracking, legal or purchase interface.

Ads appear only between runs, after a game over — never during play and never from the Settings or Pause menu. A new player sees no ads in their first 8 completed runs and first 5 minutes of play. After that there are at least 6 runs and 4 minutes between ads, at most 4 in one session, and never right after a new best or after a run shorter than 12 seconds. Players who bought Remove Ads never see these ads. If an ad is not already loaded at the eligible break, KOŁO skips the opportunity and does not show it late.

Players who answer 16 or older can revisit required Google consent choices through Privacy choices (Settings → About). On Apple, ATT is requested only where KOŁO intends to use IDFA or tracking as Apple defines it. Refusing consent or ATT must not block gameplay.

Ads must be clearly identifiable, dismissible and not designed to cause accidental taps. KOŁO provides a Support route for inappropriate or age-inappropriate advertising. Reports should be made in good faith and should not include sensitive information unnecessarily.

10. Intellectual Property

KOŁO’s code, gameplay presentation, visual design, artwork, audio, name, logos, text and other content are owned by Ostoya Interactive sp. z o.o. or used under licence. These terms do not transfer ownership.

You may share ordinary screenshots or gameplay recordings for personal commentary, reviews and social media, provided you do not imply endorsement, disclose confidential pre-release material or use the content unlawfully.

11. Updates and Availability

We may update, modify, suspend or discontinue parts of KOŁO to improve the game, fix defects, comply with law or respond to technical and security needs. Supported platforms, ad formats and store services may change, but the public disclosures and in-app choices must be updated before materially different processing is enabled.

We do not promise uninterrupted, error-free or permanent availability. Mandatory consumer rights remain unaffected.

12. Warranties and Liability

KOŁO is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee that the game, advertising, consent service or purchase service will always be available, meet every expectation or be free of defects.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or unforeseeable loss, lost progress, lost opportunity or loss caused by unauthorised modification, incompatible devices or third-party services.

Nothing excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any mandatory consumer right or remedy that cannot lawfully be excluded.

13. Platform Store Terms

On Apple, KOŁO is distributed through the App Store, purchases are processed through StoreKit and Apple’s applicable licensed-application and media-services terms also apply. Apple is not responsible for providing KOŁO support.

If you obtained KOŁO through Google Play, your use of the Android version and any purchases made through Google Play are also subject to Google Play’s applicable terms and policies. Platform providers control their own accounts, payment records, refunds and platform services.

Apple and Google may be third-party beneficiaries of the terms applicable to their licensed distribution to the extent their platform terms provide.

14. Termination

Your licence ends automatically if you materially breach these terms. You may stop using KOŁO at any time by deleting the app.

Termination does not automatically create a right to a refund and does not alter transaction, consent or advertising records independently controlled by a Platform Store or provider.

15. Governing Law and Disputes

These terms are governed by Polish law, without depriving consumers of mandatory protections available under the law of their habitual residence.

Please contact us first so we can try to resolve a problem directly. We are not committed to participating in a consumer arbitration scheme unless participation is required by applicable law.

16. Changes to These Terms

We may update these terms when KOŁO, its supported platforms, advertising, consent, Analytics or purchase functionality, or applicable law changes. Material changes may require a new in-app acceptance.

17. Contact